Terms of Use
Effective Date: April 1, 2024

1. Acceptance of Terms**
Welcome to the electronic records management application provided by OmniYou Solutions, LLC ("we," "our," or "us"). By accessing or using our application, you agree to comply with and be bound by the following Terms of Use. If you do not agree with these terms, please do not use the application.

2. Description of Service**
Our electronic records management application is designed to assist agencies and businesses in managing and maintaining electronic records efficiently.

3. User Obligations**
By using our application, you agree to:
- Pay the subscription fees in accordance with the agreed-upon terms.
- Not misrepresent the application as anything other than OmniYou Solutions.
- Use the application solely for its intended purpose and not for any unauthorized or illegal activities.
- Comply with all applicable laws and regulations while using the application.

4. Subscription and Cancellation**
- Monthly Users: Can cancel their subscription at any time.
- Annual and Bi-annual Users: Can cancel at any time, but refunds will only be issued if the application is deemed unusable. To request cancellation and potential refund, a form must be submitted to OmniYou Solutions at omniyousolutions@gmail.com. The form should include the agency's name, agency representative's name, subscription start date, expiration date, and the reason for the cancellation request.

5. Intellectual Property**
All content and materials provided through the application are the intellectual property of OmniYou Solutions, LLC. Users are granted a limited, non-exclusive, non-transferable license to use the application for its intended purpose.

6. Data Security and Privacy**
We are committed to maintaining the security and privacy of your data. Please refer to our Privacy Policy for more information on how we handle your data.

7. Limitation of Liability**
We shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use or inability to use the application.

8. Termination**
We reserve the right to terminate or suspend your access to the application at our discretion, without prior notice, if you violate these Terms of Use.

9. Changes to Terms**
We may update these Terms of Use from time to time. We will notify you of any significant changes by posting the revised terms on our website.

10. Contact Information**
If you have any questions or concerns regarding these Terms of Use, please contact us at omniyousolutions@gmail.com.
Thank you for choosing OmniYou Solutions, LLC for your electronic records management

OmniYou Solutions – Website Privacy Policy

March 2024

OmniYou Solutions, LLC and its affiliated entities (collectively, "OmniYou," "we," "our," or "us") offer a Software as a Service (SaaS) application designed to fulfill the needs of agencies and businesses in managing and supporting individuals requiring long-term care. We are committed to maintaining the confidentiality, integrity, and security of personal information entrusted to us. This Privacy Policy (the "Policy") details the types of information we collect, how we use it, and the rights you have concerning your information. The Policy covers data collected through our website (https://www.omniyou.app), event registrations, direct communications, and other interactions with us. It does not pertain to data that users may collect or handle using our Service.

We encourage you to review this Policy thoroughly before disclosing any information to us. By accessing our website, communicating with us, consenting to or instructing your agency or business to utilize our Services, participating in our events, or opting to receive our communications, you are agreeing to the practices described in this Policy. Types of Personal Information We Collect

For the purpose of this Policy, "personal information" refers to any data that can identify or be used to contact an individual. As a business-to-business enterprise, we mainly collect professional contact information, which includes:

- Identity Details: Your full name and employer's name.
- Contact Details: Your employer's address, your professional email address, country, and business phone number.
- Employment Data: Your employer's name and your job title.
- Training and Event Data: Information on training sessions you've signed up for or completed, events you've attended, and certifications obtained.
- Financial Information: Payment details such as bank account numbers or payment card information related to your business or employer's transactions with us.
- Transactional Data: Records of agreements, purchases, customer service interactions, and other usage data concerning your company or employer's engagement with our Services.
- Marketing and Communications Data: Your inquiries, marketing preferences, and survey responses.
- Usage Information: Data on how and when you utilize our website and Services.

We may anonymize or aggregate the above data types, rendering them non-identifiable. In such cases, they cease to be "personal information."

Additional Information We Collect
Our website employs technologies to collect information such as:

- IP Address/Device Identifier: We collect your IP address or mobile device identifier when you visit our website.
- Cookies: We utilize cookies to enhance user experience, recognize returning visitors, tailor content, provide social media features, and analyze our web traffic. Please visit our Cookie Policy for more details.
Usage of Your Information
We use your personal information to:
- Deliver contracted services to your business or employer.
- Provide customer support and address service-related inquiries.
- Communicate updates about OmniYou, our Services, and events.
- Manage user profiles within our Services.
- Enforce our terms of service or agreements.
- Detect and prevent security threats to our website and Services.
- Send service announcements and messages.
- Aggregate information for anonymous statistical analysis.
- Develop and improve our Services.
- Send marketing communications and track preferences.
- Inform you of changes to our website and Policy updates.
- Solicit feedback on our Services.
If you have opted to receive promotional emails from us, you can unsubscribe at any time by following the instructions in the email.
Disclosure of Your Information
When the information we collect is de-identified or aggregated, we may use it for any purpose or share it with third parties as allowed by law.
We may also share your information with:
- Service providers for event and training management.
- Vendors for contract management and fulfillment.
- Website analytics vendors for traffic and usage pattern analysis.

Your Rights and Choices
You have the right to request access to, correct, or delete your personal information. You may also have the right to object to or restrict certain processing activities. To exercise these rights, please contact us at mailto:omniyousolutions@gmail.com

Changes to Our Privacy Policy

We may update this Policy from time to time to reflect changes in our practices. We will notify you of any significant changes by posting the new Policy on our website or through other communication channels.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at mailto:omniyousolutions@gmail.com

Changes to Our Privacy Policy

We may update this Policy from time to time to reflect changes in our practices. We will notify you of any significant changes by posting the new Policy on our website or through other communication channels.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at omniyousolutions@gmail.com